Privacy Policy

This policy explains what we collect, how we use it, and how long we keep it. We try to collect as little as possible and to keep your images private.

What we collect

• The group photo you upload to generate a poster.
• Your email address, used to send order and preview updates.
• Your shipping address, collected only for orders that include a physical print, used to deliver it.
• For a digital-only order, the billing country reported by our payment processor, kept for tax records.

How we use it

We use your photo to generate the poster preview, your email to send order and preview updates, and your shipping address, when we collect one, to fulfill and deliver a physical order. We do not use your information for advertising.

Our key commitments

• Your uploaded images are kept private and are not shared publicly.
• Unnecessary metadata, such as EXIF location and device data, is stripped from your photo on upload.
• We do not train AI models on your photos.
• Unpaid preview renders are automatically deleted after about 24 hours.
• Files for paid orders, including digital downloads, are retained for about 90 days to support reprints, redownloads, and support requests, then deleted. Once they are deleted, the download link stops working.
• Your digital download link is private, tied to your order, and served without caching, so it is not stored or reused outside your order.
• You can request deletion of your images or order at any time. See Takedown & Deletion.

Service providers

To run the service, we use a third-party payment processor to handle payment and a print partner to print and ship your poster. These providers receive only the information they need to complete your order.

Contact

For any privacy question or a deletion request, use our Takedown & Deletion page. Full contact details are available on request.